What should I do if Samsung Health Monitor is not measuring accurately?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Samsung Health Monitor helps you to collect your health measurements. In some cases, these measurements may be inaccurate. Check below to see how this can be solved.
If you think your Samsung Health Monitor is not working properly, please follow the user instructions for use and try again.
- Make sure the wrist band is not too tight when using your watch, as this may affect the results of any measurements.
- Avoid alcohol, caffeine, nicotin, exercise or bath from 30 minutes before taking measurements.
- Take care not to move or speak when taking measurements.
- Take a comfort seat in a quiet place when taking measurements.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
Thank you for your feedback!
Please answer all questions.
RC01_Static Content : This text is only displayed on the editor page