How to report intellectual property infringement in Galaxy Store
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
When you are looking for an app or other content in Galaxy Store and find intellectual property infringement (for example, copyright or trademark infringements), please contact us to report it.
To report intellectual property infringement, please contact us. When the content is reviewed, it may be suspended, or an action may be taken in accordance with the relevant laws.
Go to the Galaxy Store > Menu icon > Settings icon > Help > Contact us or Galaxy Store > Menu icon > Settings icon > Contact us. Then, follow the next steps:
Step 1. Sign in to your “Samsung account”.
Step 2. Select the appropriate options and report the intellectual property infringement
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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