How to open Samsung Pay
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
No one likes to be the person holding up the checkout line. Even more, no one likes being stuck behind the person holding up the checkout line. Fear not, with Samsung Pay you will never be that person again. Samsung Pay automatically opens on your watch or Galaxy phone, making it the perfect solution for when you are on the go, and need to make purchases quickly.
Please note: Available screens and settings may vary by wireless service provider, software version and model. To use Samsung Pay on your smart watch with a non-Samsung phone, you must update to Android 6.0 or higher.
To Open Samsung Pay on your phone:
With Samsung Pay on your phone, you can check out at your favourite store with no hassle. Your phone can access Samsung Pay by just following these steps:
Option 1. If you have the Quick access shortcut enabled, swipe up on your phone’s main screen.
Option 2. Navigate through the apps and tap “Samsung Pay”.
If Samsung Pay keeps opening by accident, you can turn off the Quick access shortcut:
To open Samsung Pay on your watch:
Please note: For some watches, you may need to open Samsung Pay through the Galaxy Wearable app before it will appear on the watch. This also installs the plug-in on the watch.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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