How do I cancel a subscription in Galaxy Store?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
You can cancel a subscription from the Galaxy Store menu. You must be logged in to Galaxy Store in order to see your subscriptions. After you cancel a subscription, you can still use it until the service period ends.
How to cancel a subscription
After logging in to Galaxy Store, tap “Menu,” tap “Subscriptions,” select the app from the list, then tap “Unsubscribe” to cancel the subscription.
Please note: Even if you cancel the subscription service, you can still use it until the service period ends.
Step 1. Log in to Galaxy Store and tap the “Menu” icon from the main screen.
Step 2. Tap “Subscriptions” in the Galaxy Store menu.
Step 3. Select an app.
Step 4. Tap “Unsubscribe”.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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