How can I delete my Samsung account?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Your Samsung account can be deleted permanently if you wish. Deleting your Samsung account will also delete all your account details, personal information and any remaining data.
You can delete your account from the Samsung account official website by following these steps:
Step 1. Sign into your account.
Step 2. Click on “Profile” option.
Step 3. Click Samsung Account settings button.
Step 4. Click “Delete account”.
When you delete your Samsung account, your details will also be deleted from all Samsung services connected to your account. In addition, all information that belongs to your account such as downloaded items, purchase history etc. will also be deleted.
Please make sure to sign out of your devices before deleting your Samsung account. Deleting a Samsung account does not automatically sign it out of its devices. Once your Samsung account has been deleted, you will no longer be able to sign into your devices for resetting the devices or erasing information on your devices.
To find out which services you are using with your Samsung account, visit the Samsung account official website.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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